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TEL.0268-74-2673 ENGLISH

About customer correspondence of foreign nationality at our company

Thank you very much for seeing our website this time

Since we compiled correspondence with foreign nationals who inquires to us and correspondence of frequently asked questions, after confirming inquiries and reservations thank you for your reservation

Do you correspond to foreign languages?
We are very sorry, but we do not correspond at the moment
Do you correspond inbound, long-term stay etc?
At the moment we are also studying foreign language correspondence and we do not correspond to inbound and long-term stay because there is also a period for reserving winter season for rental
Is there a bus or a bed in the room?
I am very sorry, except for some with a toilet will be prepared in a Japanese style room
Also, you can not specify rooms. Please note
Do you have an understanding of each religion, and a corresponding facility etc?
We understand each faith, but we do not prepare individual correspondence and facilities
Also, we do not accept bringing dangerous goods into the hall for reasons such as the Fire Service Law
Do you have something you can not eat on religious reasons or do you deal with food allergies?
We can prepare if we are in response to food allergies, but we are not currently prepared for anything else
Can I use a credit card?
Only correspondence credit card at our company is available
Can you pick me up from the slope?
We are very sorry but we do not offer pick up service. Please use shuttle bus
What should I do if my physical condition gets worse during my stay?
As long as you are in clinical practice time, please inquire us as we will inform you of the neighboring clinic.
Also, please note that we may refuse accommodation for customers who have suffered from influenza, infectious gastroenteritis (Norovirus etc.) by 1 week before our company use
Is there Internet environment (WIFI)?
We have introduced FreeSpot.
Although it varies depending on equipment, you can use it anytime throughout the building.
Please check the connection method inside the building.
(We do not offer lending / printing out service of personal computer)

信州の豊かな自然で育てた
新鮮な「食材」とこだわりの「地酒」でおもてなし。